At your arrival
At Garvey’s Tower Dental, we strive to discover as much about you and your dental needs as possible.
During your first dental health assessment we will spend around 30-40 minutes with you, getting to know you and your personal medical and dental history, as well as understanding your requirements and expectations of your dental health – this will allow us to tailor a personal treatment plan for you.
On arrival, we will check you in on our dental management system before meeting with one of our experienced nurses, who will have a one-on-one consultation with you in our private consultation room. In the initial consultation, we will run through a brief questionnaire, medical records and have a quick chat about the reasons you attended and what your current dental requirements.
In the Chair
After the initial consultation, you will meet with one of our dentists who will undertake a full dental health assessment of your mouth. Starting from the outside in, the dentist will assess the jaw joints, lymph nodes and lips, look for asymmetry and also check your teeth for signs of dental decay, will assess the gums, bone, soft tissues, bite and dental aesthetics. Finally, the dentist will conduct a thorough oral cancer visual examination of your mouth as a whole, to look for signs of cancerous and precancerous conditions.
After this initial assessment, X-rays will be taken to help us further diagnose specific issues. We will take only those X-rays that are indicated in line with our criteria to minimise exposure.
Once we have all this information, we will put together a treatment plan outlining short-term and long-term care plans. We will discuss your X-rays and go through every detail and different stages of your dental care.
At this point we will let you know about the various costs and options for payment available. It is our goal to provide you with the best quality treatment in an affordable manner.
Many times, we find that the information we provide can be a lot for a patient to absorb. We do not want our patients making permanent and costly decision when they are stressed, in pain, or overwhelmed by the options. We advise our patients to take all necessary time to go through the items we have discussed before making any decisions. Sometimes, for more complicated treatment plans, we will invite you back to have a second discussion with our dentists or specialists free of charge. This is often needed so you can have the chance to ask more questions after having the time to reflect on the options available to you.
When you leave the dentist and return to the reception area, our receptionist will book you in for future appointments and take payment.